Privacy Policy for iMW

Thank you for using iMW. This Privacy Policy explains how we collect, use, and protect your information when you access our mobile application and web platform. By using the App, you agree to the terms outlined in this Privacy Policy.

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1. Information We Collect

a. User Account Information

• To use the App, you must create an account with:

  • Username

  • Password

• You may also provide:

  • Email address (optional, for alerts and notifications)

  • Company affiliation (typically known as you are part of a fleet)

 

b. Fleet Tracking Data

• The App provides access to data related to fleet-operated vehicles, including:

  • Live video streams

  • Recorded video playback

  • GPS location

  • Alerts and notifications

• GPS data is stored on vehicles and transmitted while they are connected. The data update rate may vary based on network conditions and system settings.

• This data is securely stored on our cloud servers and is accessible only to authorized company users.

• Data retention policies vary based on fleet requirements. Users should contact their company administrator for specific retention details.

 

c. App Preferences and Cookies

• The App may use cookies and similar technologies to store user preferences such as:

  • Theme settings

  • Login session data

  • Other user-specific settings

• These cookies enhance user experience and do not store personal or tracking data beyond app settings.

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d. Automatically Collected Information

• We may collect non-personal usage data, including:

  • Device type

  • Operating system version

  • App usage analytics

  • Crash logs for troubleshooting

 

e. Third-Party Services

• The App integrates with Google Maps for location-based services. By using the App, you agree to Google’s Privacy Policy, available here.

 

2. How We Use Your Information

We use collected information to:

• Provide access to live and recorded vehicle tracking data

• Authenticate and manage user accounts

• Enhance App functionality and security

• Send alerts and notifications based on fleet events (if email is provided)

• Ensure compliance with legal and security requirements

 

3. Data Storage and Security

• All fleet tracking data is securely stored on cloud servers.

• The App does not store sensitive data locally on your mobile device.

• We implement security measures, including encryption and secure authentication, to protect your data from unauthorized access.

• In the event of a data breach, affected users and organizations will be notified as required by law.

 

4. Data Sharing and Third-Party Services

• We do not sell or share personal data for marketing purposes.

• Data may be shared with:

  • The fleet owner or company for business operations

  • Service providers essential for hosting and maintaining the App

  • Authorities as required by law

 

5. Your Rights and Choices

• You may request an account update or deletion by contacting our support team. Requests will be reviewed per fleet owner policies.

• Cookie preferences can be managed through device settings.

• Requests regarding GPS tracking or video data should be directed to the fleet owner, as they manage this data.

• Data deletion requests will be handled in coordination with the fleet owner's discretion.

 

6. Changes to This Policy

We may update this Privacy Policy periodically. Users will be notified of significant changes through updates within the App or other communication channels.

 

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: support@mobilewitness.com

• Website: www.mobilewitness.com

By using the App, you acknowledge that you have read, understood, and agree to this Privacy Policy.

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Last Updated: 2/20/2025